Answer: Our processing time is between 7-10 business days to ship out upon receiving your order. This does not include the time the order is delivered since it is dependent on the shipping address and shipping method.
Answer: If you would like your order to be processed <10 days, we are happy to rush your order with an additional rush fee (10% of the total before shipping) applied to your order. Alternatively, you can opt to change your shipping method from Ground to 2nd Day or Next Day Air per request. Your shipping cost will be adjusted accordingly.
Answer: Shipping costs will vary depending on the size of the order as well as the shipping location. Typically, we see most of our orders range from $15-20 in shipping for ground delivery.
Answer: Yes, except China, Afghanistan, Russia, select countries in South America, and countries that have US trade embargoes including Cuba, Iran, North Korea, and Syria. Please note, Power Dental is not responsible for the customs, duties, taxes or brokerage fees associated with the delivery of any package(s) shipped outside of the United States. These charges are the responsibility of the recipient of the package.
Answer: You can review our warranty and return policy here.
Answer: To return an item, please follow our return instructions here.
Answer: Yes, however, it may delay processing your order since it will be dependent on when we receive your response. To request an estimate, please note it on your order form that you require an estimate prior to servicing your instruments.
Answer: Yes. We can retip per the specifications noted on your order form. Please ensure your form is filled out completely to avoid any processing delays.
Answer: We do not. However, we can replace them with what we have in stock at a reduced trade-in price (10% off).
Answer: We do not. However, we can sharpen them, and if they cannot be sharpened we can replace them at a reduced trade-in price (10% off).
Answer: Our trained instrument professionals individually inspect every instrument that comes to us for repairs. Safety is our number one priority, and we believe it is better to be conservative when it comes to sharpening. We will not sharpen a blade that is too short or too thin to our standards because the last thing we want is to increase the potential of injury to patients, RDHs, or doctors involved during a procedure should the tip break upon use.
Answer: Feel free to use our USPS return label here. Please note it’s $15.99 with use.
Answer: Our processing time is between 7-10 business days to ship out upon receiving your order. This does not include the time the order is delivered since it is dependent on the shipping address and shipping method.
Answer: If you would like your order to be processed <10 days, we are happy to rush your order with an additional rush fee (10% of the total before shipping) applied to your order. Alternatively, you can opt to change your shipping method from Ground to 2nd Day or Next Day Air per request. Your shipping cost will be adjusted accordingly.
Answer: Shipping costs will vary depending on the size of the order as well as the shipping location. Typically, we see most of our orders range from $15-20 in shipping for ground delivery.
Answer: Yes, except China, Afghanistan, Russia, select countries in South America, and countries that have US trade embargoes including Cuba, Iran, North Korea, and Syria. Please note, Power Dental is not responsible for the customs, duties, taxes or brokerage fees associated with the delivery of any package(s) shipped outside of the United States. These charges are the responsibility of the recipient of the package.
Answer: You can review our warranty and return policy here.
Answer: To return an item, please follow our return instructions here.
Answer: Please review our sterilization guide here on how to clean and sterilize your instruments, and the pros and cons when comparing different methods.
All needs are not the same; that’s why we provide solutions for every dental professional at any point in their journey.
All needs are not the same; that’s why we provide solutions for every dental professional at any point in their journey.
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